1. Eligibility Conditions

To ensure a successful return process, all items must adhere to the following quality standards:

• Items must be in their original, unused condition with all couture tags and security seals intact.
• Products must be unworn, unwashed, and free from any alterations or signs of use.
• The return must include the original protective packaging and any included accessories.
• A valid order number or original email confirmation is required for verification.

2. Return Logistics & Fees

3. The Return Protocol

1. Initiation: Contact our concierge at support@allurecouture.shop with your Order ID and reason for return.
2. Verification: Our team will review your request and provide a Return Authorization (RA) number and detailed shipping instructions.
3. Dispatch: Securely package the items and ship them to our authorized processing center listed below.

4. Final Processing

Upon receipt and successful inspection of your return, we will issue your refund within 7 business days. Credits will be applied directly to the original payment method used at checkout. For detailed information on funds arrival, please consult our Refund Policy.