At Allurecouture, accessible from support@allurecouture.shop, the privacy of our clientele is of paramount importance. This Privacy Policy document details the types of information we collect and record, as well as how we utilize this data to enhance your experience.
1. INFORMATION WE COLLECT
To provide our couture services, we collect personal information that you voluntarily provide to us when you interact with our website:
Commercial Data: Records of products purchased, transaction history, and payment method details (processed through secure gateways).
Technical Logs: Internet Protocol (IP) address, browser specifications, time zone settings, and site navigation patterns.
2. HOW YOUR DATA IS UTILIZED
We process your data based on legitimate business interests, including but not limited to:
Fulfilling and managing your orders, shipments, and returns.
Providing responsive customer concierge and technical support.
Personalizing your shopping experience and improving website functionality.
Detecting, preventing, and addressing fraudulent activities or security breaches.
Maintaining compliance with legal and regulatory obligations.
3. SECURITY & DATA PROTECTION
We implement a variety of security measures to maintain the safety of your personal information. All sensitive credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers’ database, only accessible by those authorized with special access rights. Our systems are audited regularly to ensure PCI-DSS compliance.
4. THIRD-PARTY DISCLOSURES
Allurecouture does not sell, trade, or otherwise transfer your personally identifiable information to outside parties except for trusted third parties who assist us in operating our website (e.g., Google Analytics, PayPal, Stripe, and Logistics Partners) as long as those parties agree to keep this information confidential.
5. DATA RIGHTS (GDPR/CCPA)
Depending on your location, you may have the following rights regarding your personal data:
Right to Access: Request a copy of the personal data we hold about you.
Right to Rectification: Request correction of any inaccurate or incomplete data.
Right to Erasure: Request the deletion of your personal data under certain conditions.
Right to Restrict Processing: Request that we limit how we use your information.